Senior Services
AARP Foundation’s Local Assistance Directory provides services to find food, housing, health and employment programs in the area (useful for residents of all ages).
Seniorliving.org has created a guide for technologies and apps that make it possible to keep connected and safe while staying at home. Use this guide to learn about apps and technologies that are suited for seniors (tech-savvy or not), helping them connect with loved ones and healthcare professionals as well as receive essential goods and services. https://www.seniorliving.org/research/apps-for-seniors/
Nursing Home Family Resource Line
The Executive Office of Health and Human Services is pleased to announce the launch of the Nursing Home Family Resource Line – a dedicated phone line to connect family members of nursing home and rest home residents with the information and resources they need. This new phone line provides one central contact for families and community members who have questions about the nursing home or rest home care their loved one is receiving during the COVID-19 outbreak.
The Nursing Home Family Resource Line is staffed from 9:00 AM – 5:00 PM, seven days a week. Staff will field questions on a range of topics and coordinate across state agencies to help provide answers.
These are unprecedented times and, understandably, families and community members have questions. We remain committed to providing relevant and timely information, and the Nursing Home Family Resource Line is another important resource.
Massachusetts Nursing Home Family Resource Line: 617-660-5399
Open Every Day - 9:00 AM – 5:00 PM
Beginning this morning, we will promote the phone line on social media, including on Twitter on @MassHHS, @MassDPH, @Mass_EOEA, with support by other state agencies, and messaging on mass.gov/covid19 and 2-1-1. We appreciate your help in sharing this information widely with the community.